Patient Participation Group

Patient Participation Group - Terms of Reference

Who are we and what do we do?
In line with current NHS guidelines the Holmes Chapel Health Centre has a Patient Participation Group.  
 
Our Mission Statement:  
To be proactive in liaising with HCHC partners and management in seeking ways of improving service to and communication with the patient community.
 
Who are we?
We are a group of up to 15 members who are registered patients at the Health Centre with officers of Chair, Secretary, and Treasurer to be elected annually at the AGM. Bimonthly meetings are held with the Health Centre Manager and a GP Partner also in attendance.
 
Main activities are:
  • To be a critical friend to the practice.
  • Enable regular communication with the patient population and support the direct communications from the Health Centre.
  • Advise the Health Centre from a patient perspective by providing insight into perception of service quality.
  • Encourage patients to take increased accountability for their health.
  • Research views of patients and feedback general consensus.
  • Support community events relating to health promotion.
  • Support HCHC in CQC inspections.
  • Continued PPG progress of objectives.
  • Support activities as PPG or HCHC as appropriate.
 
The PPG is not a channel for individual complaints, these should be sent directly to the Patient Experience Lead, Megan Hayward on megan.hayward5@nhs.net.
 
Current PPG members are Justin Snell (Chair), Jenny Manock (Secretary),  (Treasurer), Richard Rabone, Patricia Gordon, Lesley Reid, Patricia Cotton, Cindy Finnie, Pamela Garnet, Michael Bowden.
 
You can get in touch with us via email ppghchc@gmail.com or through our social media platforms #holmeschapelhealthcentreppg

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.

Page last reviewed: 04 June 2026
Page created: 27 September 2021