Appointments

Configure Appointment Details

Telephone Advice

If you have a question or query for the GP and no physical examination is required, it may be possible for the GP to telephone you to discuss. 

In these situations please specify your request is for a telephone call when you complete the AccuRx online request form.

Home Visits

These visits are only availible to patients who are housebound due to an illness or disability

You need to complete an online triage form before 11am if you require a home visit, if you send a form in after 11am you may be asked to contact us another day. Home visits normally take place at the end of morning surgery and before the afternoon surgery.  If you feel that the visit is more urgent please advise reception when booking the visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

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Page last reviewed: 04 June 2026
Page created: 27 September 2021