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General Data Protection Regulations -GDPR (effective from 25th May 2018)

We are currently updating our policies and ensuring we comply with GDPR- updates can be found on our policies page under the tab of GDPR.  

Physiotherapy services

Patients may now self refer for a consultation with a choice of providers, this can be found under Clinics & Services - follow the link under nursing services.

Staff Training:

The Health Centre will be closed from 12:30 midday, for staff training, on the following afternoons:   Wed 5th September 2018, Wed 3rd October 2018.

GP Patient Survey 2018

We are pleased that from the  small sample of surveys this has given results above the national average.  The focus seems to be upon appointments to which we can report that new innovations are being formulated which will include a link on this website to allow an electronic consultation with  a GP replying back by the end of the next working day, plus an ongoing review of our service delivery.  Each month the Friends and Family questionnaire which runs to hundreds of replies  consistently reports more than 90% of patients hold the Health Centre and it's service in the highest feedback category of satisfaction. Our aim remains to continuously improve. 

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Information Sharing

As the data controller of patient's personal confidential data, GP practices have a duty to protect the data they hold.  We take this responsibility very seriously.  We will normally only release patient information if we have prior written consent from the patient.

However, some patient data is disclosed – this is summarised below:

Personal Demographics Service - The Personal Demographics Service (PDS) is the national electronic database of NHS patient demographic details such as name, address, date of birth and NHS Number.  The PDS enables a patient to be readily identified by the NHS quickly and accurately.  The PDS does not hold any clinical or sensitive data.  You may request your data to be ‘stop-noted’ (your details are hidden) only in special circumstances, e.g. if you are a victim of domestic violence or in a witness protection program.  Having your details hidden will have an impact on your GP being able to make referrals for you to hospital consultants or to other NHS services.

Summary Care Record - The Summary Care Record (SCR) aims to help emergency doctors and nurses help you when you contact them when the surgery is closed. The SCR currently contains information on your current medication, your allergies and any adverse reactions that we know of.  For further information on the SCR, please click here.

The Cheshire Care Record - The Cheshire Care Record is a project involving all GP, hospital, community, mental health and social care services provided in Cheshire.  The service streamlines summary health and social care information into one digital record so you don’t have to keep repeating your medical or social care history.  Your shared record includes information such as test results, medications, allergies and social or mental health information relevant to your care.  All information is held securely and will not be shared with any other organisations.  It is important to note that your information will only be accessed if you have given your consent.  The Cheshire Care Record is a multi-agency initiative, with organisations involved including Cheshire’s four CCGs, Cheshire East Council, East Cheshire NHS Trust – which runs the hospitals in Macclesfield, Congleton and Knutsford – and other providers of social care, mental health and cancer services across Cheshire.  For further information on the Cheshire Care Record, please click here.

NHS England Care.Data - NHS England's Care.Data initiative is aiming to provide NHS England with a more consolidated view of the nation’s health by obtaining greater information from NHS Hospitals and GP Practices.  Further information can be found here.
A patient information leaflet can be found here and here.
An opt-out form can be found here.

Please note that each of the above have separate opt-out processes, i.e. opting out for one does not opt you out for all others.

View the Holmes Chapel Health Centre's Information Sharing Commitment.

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