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Noticeboard

General Data Protection Regulations -GDPR (effective from 25th May 2018)

We are currently updating our policies and ensuring we comply with GDPR- updates can be found on our policies page under the tab of GDPR.  

Physiotherapy services

Patients may now self refer for a consultation with a choice of providers, this can be found under Clinics & Services - follow the link under nursing services.

Staff Training:

The Health Centre will be closed from 12:30 midday, for staff training, on the following afternoons:   Wed 5th September 2018, Wed 3rd October 2018.

GP Patient Survey 2018

We are pleased that from the  small sample of surveys this has given results above the national average.  The focus seems to be upon appointments to which we can report that new innovations are being formulated which will include a link on this website to allow an electronic consultation with  a GP replying back by the end of the next working day, plus an ongoing review of our service delivery.  Each month the Friends and Family questionnaire which runs to hundreds of replies  consistently reports more than 90% of patients hold the Health Centre and it's service in the highest feedback category of satisfaction. Our aim remains to continuously improve. 

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Chaperone Policy

  

It is our policy to offer a chaperone to all patients, both male and female, when an intimate examination is required.  Whenever possible the chaperone will be a health professional but there may be occasions when it is necessary to use other staff members.  Where a chaperone is required the clinician will discuss this with the patient prior to examination.

Our chaperone policy adheres to current General Medical Council (GMC) guidelines and is designed to protect both patients and staff.  This enables patients in making an informed choice about their consultation and examination.

A patient may request a chaperone at any time during a consultation and also at the time of booking the appointment.

Patients wishing to see a copy of our chaperone policy are asked to contact our Deputy Practice Manager.

 
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