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General Data Protection Regulations -GDPR (effective from 25th May 2018)

We are currently updating our policies and ensuring we comply with GDPR- updates can be found on our policies page under the tab of GDPR.  

Physiotherapy services

Patients may now self refer for a consultation with a choice of providers, this can be found under Clinics & Services - follow the link under nursing services.

Staff Training:

The Health Centre will be closed from 12:30 midday, for staff training, on the following afternoons:   Wed 5th September 2018, Wed 3rd October 2018.

GP Patient Survey 2018

We are pleased that from the  small sample of surveys this has given results above the national average.  The focus seems to be upon appointments to which we can report that new innovations are being formulated which will include a link on this website to allow an electronic consultation with  a GP replying back by the end of the next working day, plus an ongoing review of our service delivery.  Each month the Friends and Family questionnaire which runs to hundreds of replies  consistently reports more than 90% of patients hold the Health Centre and it's service in the highest feedback category of satisfaction. Our aim remains to continuously improve. 

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Patient Facing Services

Click here to access our Patient Facing (Online) Services

Patients of the Holmes Chapel Health Centre can now access a number of services online.  These include:

  • Booking of appointments online;
  • Requesting repeat medication online;
  • Updating your contact details online;
  • Viewing key information from your GP Medical Record online (current medication, immunisation, allergies, laboratory test results);
  • On request, viewing additional information from your GP Medical Record online (clinical problems and a summary of consultation entries).


Please note that patients must register for access to these services:

In order to register for access to the online services, patients must complete a request form and attend the Health Centre in person, bringing with them two forms of identification (one photo ID and one address ID).  A patient information leaflet can be found here.  Please contact the Health Centre for further details.


Due to NHS safeguarding and confidentiality guidelines our online services are not available for patients aged 11-15:

  • Patients aged 0-10 - the patient’s parent/guardian can register on behalf of the patient.
  • Patients aged 11-15 - online services not available to this age group.  At the age of 11, if a patient has an active online services account it will be deactivated.
  • Patients aged 16 and older - the patient can register (a parent/guardian cannot register on behalf of the patient). 


Please also note that Holmes Chapel Health Centre patients who have registered for online access can now also request additional access to view online a summary of their clinical problems and consultation notes.  Patients interested in viewing this additional patient data should contact the Health Centre who can provide further information and a request form for patient online access to view clinical problems and consultation.


Holmes Chapel Health Centre - Patient Access Statement of Intent - March 2016

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